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Byron Bay Bluesfest

FAQs

Members Area

Using your RFID (Radio Frequency Identification) wristband

Your personalized festival wristband is not only your ticket to enter the main Festival area, but it will also be used as your digital wallet to make drink purchases at the 7 bars across the Festival– all with a simple tap of your wristband! Say goodbye to fumbling for drink tickets; instead, enjoy fast, convenient and secure transactions using your RFID-enabled wristband. Now, all you have to focus on is enjoying the music!

Your topped-up RFID wristband is the only method of payment accepted for all beverage sales at on-site Festival Bars.

Note: All other outlets, including Food & Market stalls and Merchandise still accept cash, credit or debit card.

We have collated some ‘Frequently Asked Questions’ for you that we think will be the most helpful. If you have questions on-site at the event, please speak with a representative at a Top-up Station Customer Service window. 

 

What do I do if I have forgotten my Password?

How do I update my contact details?

How do I rename my Print At Home E-Tickets?

How do I download my Print at Home E-tickets?

How do I print my Print at Home E-ticket/s in hard copy?

How do I use my Print At Home E-ticket to gain entry to the event?

Other questions about Membership and the secure Members Area

Need further help?

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